Panacea360
AI-supported healthcare platform for every specialty.
Panacea360 is a configurable healthcare platform that brings clinical, administrative and operational workflows into one connected view. From appointments and patient records to billing, forms, communications, referrals, reporting and Iris AI-assisted documentation, Panacea360 adapts to the way your clinic or service works.
What Panacea360 helps you connect
Built for every specialty
Panacea360 is designed to support different specialties, departments, clinicians and service models. Templates, workflows, event types, correspondence and reporting can be configured around the way your team works.
Powered by Iris AI
Iris AI supports documentation workflows by helping clinicians create draft summaries, SOAP-style notes, letters, dictation outputs and examination content for review. Clinicians remain in control and approve content before it is saved.
Iris AI supports documentation workflows. Clinicians remain responsible for reviewing and approving clinical content.
From appointments to operations
Panacea360 supports clinic appointments, theatre and procedure workflows, worklists, forms, remote document upload, patient communication, clinical records and operational visibility.
Panacea360
Modules and workflows
Explore every Panacea360 platform module on one connected page.
Panacea360 module
Patient record
The Panacea360 patient record brings together demographics, contacts, clinical history, examination events, documents, correspondence, prescriptions, referrals, communication preferences and Iris AI summaries in one structured workspace.
- Patient overview: essential information, linked contacts, communication preferences and patient status.
- Event timeline: chronological record of consultations, prescriptions, correspondence, referrals, operation notes and other clinical events.
- Structured examinations: configurable templates by specialty, department or clinician.
- Lightning viewer: preview and compare events, notes, images or documents across time.
- Iris AI medical summary: fast structured summary built from recorded events for review before consultations, letters or handovers.
- Documents: secure upload, classification, search, patient record linking and audit.
- Smart Lists: dynamic patient cohorts for follow-up, recall, reporting and operational actions.
- Prescriptions: structured prescribing, templates, printing/emailing where configured.
- Correspondence: letters generated from selected clinical events, templates and Iris-assisted formatting.
Panacea360 module
Booking and worklists
Panacea360 helps teams manage appointments, clinician availability, theatre and procedure workflows, worklists, reminders, online booking, forms and patient communication from one secure calendar and operational view.
- Centralised calendar: agenda, day, work week, week, month, year and timeline/resource views.
- Clinician availability: working patterns, leave, clinic sessions, cross-site schedules and capacity rules.
- Slot finder: find suitable appointments based on service duration, location, clinician availability and rules.
- Clinic appointments: patient-first booking flow with billing, forms, documents and confirmations.
- Theatre and procedures: structured operation/procedure booking with theatre availability, pre-assessment, attachments, inventory and billing context.
- Worklists: daily clinical and administrative lists for appointments, procedures and follow-up actions.
- Confirmations and reminders: email/SMS confirmations, reminders, map links, video call instructions and attendance tracking.
- Online booking: branded patient-facing booking or request flows where configured.
- Remote upload during booking: patients or staff can scan a QR code or use a link to upload documents securely before the visit.
Panacea360 module
Clinical documentation
Panacea360 gives clinicians configurable examination events, operation notes, templates, dictation support, correspondence workflows and Iris AI-assisted draft content for review.
- Examination events: structured templates by specialty, department, clinician or service.
- Operation notes: configurable procedure and operation note templates.
- Template library: centrally managed templates that keep documentation consistent.
- Timed editing and audit: safer documentation control, traceability and review.
- Iris AI support: generate draft summaries, SOAP-style notes, letters and examination content for clinician review.
- Correspondence: produce letters from selected clinical events, not only the latest visit.
- Attachments and evidence: link documents, media and previous events into clinical records.
- Clinician review first: AI output remains draft content until reviewed and approved.
Panacea360 module
Iris AI
Iris AI supports clinicians by turning conversations, dictation and typed input into structured draft documentation for review, including summaries, SOAP-style notes, letters and examination content.
- Transcription support: capture consultations or dictation and prepare text for review.
- Structured drafts: create summaries, SOAP-style notes, letters and examination content.
- Medical summary: summarise existing patient record content to support review, triage and handover.
- Correspondence support: refine tone, format letters and populate templates.
- Video consultation support: when used with Meet Now, Iris can support draft documentation after clinician review.
- Review-first workflow: clinicians remain responsible for reviewing, editing and approving content.
- Safety note: Iris AI supports documentation workflows and does not replace clinical judgement.
Iris AI supports documentation workflows. Clinicians remain responsible for reviewing and approving clinical content.
Panacea360 module
Billing and payments
Panacea360 connects services, appointments, clinicians, referrers, insurers, payments, invoices and receipts so finance activity reflects what actually happened in the clinic.
- Service pricing at booking: add or edit service pricing during the appointment workflow.
- Payments before invoices: record payment activity without being forced to generate an invoice first.
- Invoices and receipts: generate, review, print or send billing documents from the worklist or patient record.
- Insurance, referrers and clinicians: record amounts linked to insurance, referrers, secondary clinicians or agreed workflows.
- Appointment and billing context: billing remains connected to the clinical/administrative pathway.
- Reporting: understand billed services, payments, outstanding balances and activity across sites.
Panacea360 module
Digital forms and consent
Panacea360 helps clinics send, collect, review and store clinical forms, consent forms and marketing forms securely as part of the appointment, patient record and communication workflow.
- Clinical forms: collect structured clinical information before or during the visit.
- Consent forms: send and sign consent forms digitally.
- Marketing forms: capture agreed communication or campaign preferences.
- Booking automation: automatically send forms based on service or appointment type.
- Review workflow: returned forms can be reviewed before they are added to the record.
- Patient record integration: completed forms are stored in the right context.
- Audit and traceability: form completion, review and acceptance can be tracked.
Panacea360 module
Communications and CliniCom
CliniCom brings email, SMS, patient messages, delivery status, templates, previews and communication history into the Panacea360 workflow.
- Email and SMS: send appointment confirmations, reminders, instructions, letters and service updates.
- Delivery tracking: view whether communications were sent successfully and to which address or phone number.
- Patient communication history: see related messages by patient, email, phone number, name or MRN.
- Templates: standardise communication while keeping messages relevant to each service.
- Secure patient messaging: support email/SMS-led communication and future patient message workflows.
- Linked to booking and patient record: communications sit alongside the relevant appointment or patient record.
- Campaign and form communication: support digital forms, consent, marketing and recall workflows.
Panacea360 module
Remote document upload
Panacea360 allows clinics to request documents from patients or staff using a secure link or QR code, reducing scanning, email attachments and manual chasing.
- QR upload: generate a QR code from the booking or patient record.
- Email/SMS link: send a secure upload link to the patient.
- Mobile-friendly upload: patients can upload photos, forms, documents or images from their phone.
- Pending review: uploaded files appear as pending until staff review and classify them.
- Classify individually or add as one: staff can decide how received files should be stored.
- Countdown and expiry: upload sessions can expire automatically.
- Patient record banner: pending uploads can be highlighted so staff know action is required.
- Audit: uploads are linked to the session, patient and user workflow.
Panacea360 module
Video consultations and Meet Now
Panacea360 supports remote care through video consultation workflows, including planned video appointments and Meet Now sessions from the patient record.
- Scheduled video appointments: create appointments with video call instructions and communication links.
- Meet Now: start a video session from the patient record without creating a full appointment first.
- Patient link: send the patient a secure link by email or SMS.
- Up to three participants: support focused clinical video calls with the patient and relevant clinician/team members.
- Clinician side panel: during a call, clinicians can select the relevant examination event and use Iris AI support for documentation.
- Draft examination event: after the recording/documentation flow, a draft clinical event can be made available for review.
- Communication history: call invitations and messages are linked to the patient communication record.
- CliniCom positioning: Meet Now sits under the wider CliniCom communication and virtual care experience.
Video consultation documentation remains subject to clinician review and local consent/workflow policies.
Panacea360 module
Referrals and Syndesis
Panacea360 connects with Syndesis to support referral management, external referrers, collaboration, correspondence, attachments, cloud PACS workflows and shared care updates.
- Referral portal: receive and manage external referrals securely.
- Web referrals: support public or authenticated referral forms where configured.
- Triage workflow: accept, reject, request information, place on hold, book or complete referrals.
- Patient matching: identify possible existing patients before creating duplicates.
- Internal and external notes: separate internal notes from shared conversation where required.
- Correspondence and attachments: keep referral documents, messages and supporting evidence together.
- Cloud PACS workflows: support imaging-related collaboration and review workflows through Syndesis positioning.
- Appointment links: booking activity can update referral progress.
- KPI / RTT visibility: support pathway and service visibility where configured.
Panacea360 module
Reporting and visibility
Panacea360 helps teams understand activity, demand, appointment flow, theatre and procedure visibility, billing, referrals and outcomes through configurable reports.
- Clinic appointment reporting
- Theatre and procedure reporting
- Billing and payment visibility
- Referral and pathway reporting
- DNA and attendance tracking
- Smart List and cohort reporting
- Site, clinician and service-level views
- Export and management visibility where configured
Panacea360 module
Integrations
Panacea360 connects with medical equipment, any application that offers HL7 and/or APIs, and a growing set of payment, communication, accounting and patient-facing services - including the partners below.
- Connect with any application that offers HL7 and/or APIs
- Medical equipment and diagnostic device integrations where configured
- OpenEyes, OpenPiMS and Syndesis healthcare platform workflows
- Payments, accounting, SMS and patient-facing booking services
- Implementation planning and testing for third-party systems
Panacea360 module
Inventory management
Panacea360 inventory helps teams track, allocate, reorder and manage stock with expiry-aware workflows, supporting safer use of clinical supplies and better operational visibility.
- Stock items and categories
- Expiry-aware stock management
- Allocation to procedures or services
- Reorder alerts
- Site/location visibility
- Audit of stock movement
- Links to procedure and booking workflows where configured
- FIFO and FEFO stock use where required
Panacea360 module
Panacea360 implementation
MDIT works with your team to understand current workflows, configure Panacea360, migrate or import agreed data, train users and support the transition to live use.
- Discovery and workflow review
- Module recommendation
- Configuration and templates
- Data migration/import planning
- Training and user onboarding
- Integrations and testing
- Go-live support
- Continuous improvement
Panacea360 module
Security and governance
Panacea360 is designed for healthcare teams that need controlled access, traceability, structured workflows, secure communication and safer handling of sensitive patient information.
- Role-based access and permissions
- Audit trails and timestamps
- Secure document handling
- Controlled communication workflows
- Review and approval steps
- Hosting and backup approach to be defined per deployment
- Data protection and privacy-aware workflows
- Compliance support through configuration and reporting
Panacea360
See how Panacea360 can support your workflow.
Talk to MDIT about a demo, proposal or initial workflow review.