Implementation

From discovery to go-live - with a route that fits your service.

MDIT supports healthcare teams through hosting choice, configuration, migration, training and integrations - keeping the path practical and focused on the workflow outcome you need.

Cloud hosted

MDIT-managed cloud hosting

Run your platform on MDIT-managed infrastructure with operational oversight built in from day one.

Managed hosting, platform updates and security patching
Monitoring, backups and availability aligned to healthcare workloads
Reduced infrastructure overhead for clinical and operational teams
A practical starting point for pilots and multi-site rollouts

Local hosted

On-premise and customer infrastructure

Deploy within your own data centre or approved hosting environment when data residency or internal IT policy requires it.

Installation on customer-managed servers or private cloud
Data residency and governance aligned to your organisation
Integration with existing identity, network and backup policies
MDIT guidance on sizing, hardening and operational handover

Scale up

Grow from pilot to enterprise

Start with the modules and sites you need now, then expand users, locations and capabilities without rebuilding the platform.

Add modules, departments or service lines as requirements mature
Extend users, sites and permissions with controlled rollout
Plan phased go-lives across regions or business units
Review reporting, integrations and governance as you scale

How we work

A structured route from discovery to go-live

We keep delivery grounded in your workflow, your systems and a clear acceptance path before production use.

Discovery

Understand the service and the outcome

Review current workflows, systems, constraints and the operational result you need from the platform.

Configuration

Configure modules, templates and access

Set up the agreed modules, forms, roles and operational templates around how teams actually work.

UAT

Validate with real scenarios

Walk through agreed user acceptance scenarios, integrations and reporting before go-live.

Go-live

Launch with support in place

Cut over to production with training completed, support channels ready and a practical hypercare plan.

Data migration

Move legacy data with confidence

Import and validate agreed records from existing systems so teams can start on the new platform without losing operational context.

Scope legacy sources, fields and cutover boundaries
Extract, map and transform data into the target platform
Validate migrated records with agreed checks and sign-off
Plan cutover timing to minimise disruption to live services

Training

Prepare administrators and end users

Training is tailored to roles - from system configuration to day-to-day clinical and operational use.

Administrator training for configuration, users and templates
End-user sessions aligned to real workflows and scenarios
Materials and handover notes for ongoing internal training
Refresher support around go-live and early production use

Integrations

Connect with your existing systems

MDIT designs integrations around the systems you already rely on - referrals, billing, communications, equipment and partner platforms.

Review integration scope, message formats and ownership
Configure HL7, API or file-based connections where appropriate
Test end-to-end flows before production cutover
Document interfaces for operational and support teams

Panacea360 integrations HL7, API, medical equipment and third-party system connectivity. Syndesis Referrals, collaboration and cloud PACS. OpenPiMS Connect practice management with existing systems. OpenEyes Ophthalmology EPR, referrals and operational workflows.

Support

Our support continues after go-live.

After go-live, the MD IT team stays with you for technical support and request handling through the Help Desk portal, email and phone.

Go to Support

Help Desk Portal, email and phone support

Next step

Plan the implementation that fits your needs with us.

Book a discovery call and we will help you choose the right hosting model, the capabilities you need and a realistic timeline to go-live.

Book a discovery call

Hosting options